SHIPPING & RETURNS
Shipping Policy
Galya handmade in Bali offers fast and reliable shipping methods to ensure your orders reach you on time. We take great care in packaging your items to ensure they arrive in perfect condition. Our shipping costs are transparent and will be calculated at checkout for your convenience.
Discover the story behind each handmade piece when you shop with us. Our commitment to quality and customer satisfaction means you can trust us with your purchases.
Return & Exchange Policy
At Galya, we want you to be completely satisfied with your purchase. If you change your mind or are not happy with a product, we will accept the return of goods within 14 days after purchase. We are dedicated to building trust and confidence with our customers, ensuring you can shop with peace of mind.
Explore our collection and shop with the assurance that we've got you covered. Your satisfaction is our priority.
Important Information:
- We don`t accept international returns. Please contact us in case if you receive
defected items.
- All items must be exactly as you received them with all tags still intact and must be in
perfect new condition (unworn)
- Purchase items are exchangeable into a different size or any item with exact same or
higher price amount.
- Return is prohibited if the items have been worn, damaged or washed
- Please note sale items are final sale and cannot be returned for a refund or exchange
unless deemed faulty